What is event post mortem?
An event post mortem is a series of meetings where the individuals who were involved with an event evaluate what went well and what can be improved. The goal of this is to assist your staff in continuously improving and not repeating the same blunders again in the future.
Your event post mortem can also be useful for getting staff to open up and explain to other workers what occurred at events, because you’ll often have members who are completely new to an event and want to know why things went well or badly.
What should be done?
The first step in a event post mortem meeting is for everyone involved with the event to get together and discuss what happened at the event, as well as what went well and what may be improved.
It’s critical for the event staff to not be defensive during this meeting; it’s quite conceivable that the someone new handled a problem better than an experienced event planner.
After everyone has had a chance to speak, the leader of the meeting might suggest methods for enhancing certain aspects of future events.
What should you include in your list?
You should create a list of every blunder that occurred at your event, as well as how you will avoid making the same mistake in the future. If any enhancements are suggested by staff, they should also be included on this list since they will assist your team in continuing to improve at future events.
It’s a good idea to watch videos from your celebration as a group if you have them; this will allow the team to identify hwo your did your event management and whether or not their suggestions for improving things were correct in your event post mortem. If you’re not comfortable making such judgments on your own, invite other staff members along who may offer constructive criticism or ideas for future gatherings.
What else can happen?
Everyone should be ready to give constructive criticism of their own work during an event post mortem, as well as listen to constructive criticism about other people’s work. This ensures that all areas improve, and no one feels singled out.
If someone isn’t comfortable offering any feedback, consider why that might be – it could be because they’re unwilling or unable to acknowledge that anything went wrong with their part of the event. In either case, this implies something catastrophic occurred during the planning stages, so you must correct it so your team can discuss issues openly in future events.
When should you do this?
In our opinion, you should event post mortem for every single event. It doesn’t have to be a long meeting – it could just be a quick five minute chat in the cafe or somewhere casual but it needs to happen so you can avoid making the same mistakes in future events and continue improving as a team.
Our events sometimes never run exactly how we want them to, but that doesn’t mean they don’t go well. We have standard operating procedures to make sure things runs smoothly.
Sometimes there might be issues with attendance or room space or maybe clients didn’t enjoy one of our activities, but that’s all part of making mistakes and learning from them and make sure they never happen again. It’s important to regularly hold an event post mortem if you want your team to improve.
We like to meet up with everyone involved in planning and running the event and go over every step of it.
If we notice anything where we could’ve improved communication with other departments within our company or any other mistakes made by a team member during the event, we’ll want to correct these so they don’t occur again.
We’ll come up with a list of things we can do to enhance certain aspects of these occasions such as communication or reimbursing customers for issues that occurred. This will help us improve at future events and ensure our team is working together smoothly.
At the end of every meeting, everyone who attended should be able to leave knowing they’re now more prepared for arranging another successful event!
We hope you found this helpful! Please keep in mind that event post mortem is only what we do at our own events; it is not necessarily how other coordinators run their events .
Any thoughts? What are your views on post mortems? How do you conduct them at your events?
Let us know what you think in the comments below!
We have also written an article on how to start your own event management business. Do you know what are some of the things that will help in having successful event management business? Then click here to read on how you can be successful in the event management business.