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As DMC Bangkok for Ferretti's Italian event team we ran hotels, branded tuk tuks, dining and vendor liaison for 120 yacht captains.
| Client | Ferretti Group, Luxury Yachting |
|---|---|
| Event type | Training and incentive event for yacht captains, with new technology showcase |
| Date | 24 to 28 February 2025 |
| Venue | Amari Bangkok (formerly Amari Watergate) and venues across the city |
| Guests | 120 captains, dealers and executives from across Asia Pacific |
| Scope | Destination management: hotels, restaurants, transport, print, vendor coordination and agency liaison |
Ferretti's own Italian event company was flying in to execute a five day training and incentive programme for the captains who helm their yachts, combining hands on training with Ferretti's latest onboard technology and an incentive experience across Bangkok.
What they needed was a destination management company on the ground in Thailand to be their eyes, ears and hands. An overseas agency landing for five days cannot negotiate with hotels in Thai, chase a missing print order at midnight or reroute thirty captains at short notice. We could, and did.
| Time | What happened |
|---|---|
| 07:30 | Logistics desk opens, vehicle rotation begins |
| 08:30 | Transfers to training venue in branded tuk tuks |
| 09:00 | Morning technical training on new yacht systems |
| 12:30 | Hosted lunch at a curated Bangkok restaurant |
| 14:00 | Afternoon training and certification sessions |
| 17:00 | Return transfers, rest window |
| 19:00 | Incentive dinner experience, different venue each night |
| 22:00 | Logistics desk confirms next day movements with the Italian team |
Hotel contracting, restaurant group bookings, transport licensing for the branded tuk tuk fleet and group insurance were all arranged and documented by our DMC team, with the Italian agency copied on everything.
With a different dinner venue every night for 120 guests, the programme depended on every restaurant delivering. Next time we would contract a held backup venue for every dinner from day one, rather than arranging backups as the week unfolds.
The logistics ledger for the week: 15 of our team on duty, 120 guests from 12 countries, 20 branded tuk tuks on rotation, 14 restaurants and venues booked and managed, and over 400 printed items delivered. Five days, fourteen venues and not a single missed pickup.
The Italian agency's producer wrote to us afterwards: "You made us look good in front of our client. That is the highest compliment one agency can pay another."
Five days where the Italian team never had to solve a local problem themselves, because we had already solved it. Ferretti's regional office praised the programme as "Italian level hospitality, delivered Thai style," and the captains left Bangkok trained, celebrated and loyal. This is exactly what a DMC Thailand partner is for.
Ferretti's week was pure DMC Bangkok work: hotel contracting at Amari Bangkok, restaurant bookings, branded tuk tuks, print and vendor management, with our event management Bangkok team as the Italian agency's single local contact. Training rooms, AV and on site support came from our event production crew. Agencies running programmes outside the capital use our DMC Thailand network the same way, from Phuket to Chiang Mai.
Everything local, so the visiting agency or brand does not have to: hotels, restaurants, transport, print, staffing, vendor contracts and problem solving. For Ferretti we were the entire local infrastructure behind their event team.
Yes, and guests love it. Branded tuk tuks turned Ferretti's transfers into a moving advertisement and one of the most photographed elements of the week.
It is one of our core roles. Italian, American and Singaporean agencies regularly bring us in as their DMC Thailand partner, keeping their client relationship while we deliver locally.
Yes. For 120 guests across five days we booked and managed multiple dining experiences across Bangkok, coordinated with each venue on menus, timing and group logistics.
Because local suppliers, permits and problems move fastest in Thai and through existing relationships. The visiting agency keeps the client and the creative; we make sure every booking, vehicle and print job lands on time.
Co-producing with Miami's VIBE Agency, our event agency Bangkok team delivered AV for Glenfarne's evening cocktail reception at Red Sky. Read the case study →
Chanel trusted our DMC Bangkok team with a five day leadership incentive: Amazing Race, private temple access, Mandarin Oriental base. Read the case study →
Our DMC Thailand team delivered the ISO/PC 318 meeting in Bangkok for 18 countries: translation booths, secure voting, full event management. Read the case study →
Phuket Event Company is the DMC Bangkok and DMC Phuket partner international agencies trust with their clients. Contact us about your programme.
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