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Case study · Bangkok

Hughes at APAC Rail, BITEC Bangkok

Hughes at APAC Rail, BITEC: event production, AV, large format printing, hostess staffing and on site event management across two show days.

CLIENTHughes
DATE6 to 7 May 2025
GUESTSTrade visitors
LOCATIONBangkok
Project overview

Hughes at a Glance

ClientHughes Network Systems, Satellite and Communications Technology
Event typeTrade show and exhibition participation
Date6 to 7 May 2025
VenueBITEC, Bangkok (APAC Rail 2025)
GuestsRegional trade visitors and enterprise clients
ScopeEvent production, AV, large format printing, hostess staffing and on site event management
The brief

The Challenge for Hughes

APAC Rail at BITEC means competing with hundreds of rail technology exhibitors for attention. Hughes needed sharp, professional exhibition support, print and people, to make their presence count at Asia's rail industry meeting point.

Exhibitions are unforgiving in a specific way: your booth is compared side by side with competitors ten metres away, all day, for days. Print quality, staff polish and on site responsiveness are the entire game.

Hostess and Hughes team members standing in front of the Hughes Network Systems booth at APAC Rail, BITEC Bangkok
Event photos

Photos from the Hughes Event

Hughes booth at APAC Rail, BITEC Bangkok, with rail connectivity graphics, a display screen and a small meeting table
Our scope

What We Delivered for Hughes

  • Event production for the booth build and show day operation, from move in to breakdown
  • AV for the booth, including the display screen
  • Full large format printing production: booth graphics, backdrops, banners and branded collateral
  • Professional hostess team for visitor engagement, lead capture and hospitality
  • On site event management Bangkok support across all show days, with our event agency Bangkok crew handling setup and breakdown
The venue

Venue Facts

  • BITEC, Bang Na, Bangkok, during APAC Rail 2025
  • Exhibitor build rules, fixed move in windows and hall approved contractors for certain services
  • 240 square metres of printed graphics produced and installed by our own print team
  • Pim, our production manager, supervised the hostess team and daily booth readiness
Run of show

Run of Show: Show Day

TimeWhat happened
07:30Booth opened up, graphics checked, screens and collateral reset
09:00Halls open, hostess team live on engagement and lead capture
12:00Midday refresh: restock collateral, tidy, reset hospitality
15:00Afternoon traffic peak, full team on the floor
17:00Daily lead report compiled for the client
18:00Halls close, booth secured and prepped for the next day
Compliance

Permits and Compliance

Exhibitor compliance at BITEC covers build approval, electrical certification and hall rules on materials. Our documentation was submitted with the booth application, and all print and install work ran within hall working rules.

Lessons learned

What We Would Do Differently

"We would lock artwork deadlines earlier with the client's head office," says Pim. "In house print gives us a safety net most exhibitors do not have, but a locked deadline is still the cheapest insurance there is."

Results

The Results for Hughes

The delivery: an eight person support crew, two show days, 240 square metres of printed graphics, six professional hostesses, and over 300 qualified leads captured for the client's sales team.

A polished, well staffed presence that stood out on a crowded show floor. Ana, the client's regional marketing lead, noted the hostess team "represented our brand better than some of our own staff." Exhibition support is event production at its most practical, and we do it well.

Services used

How We Delivered It for Hughes

Hughes used five of our services: event production for the booth build and show day operation, AV for the booth screen, large format print from our own print team, trained hostesses for engagement and lead capture from our models and hostess team, and on site event management Bangkok support across both show days. For exhibitors who need more, our exhibition team also coordinates booth design, furniture and logistics.

Planning tips

Exhibiting at BITEC, Bangkok

BITEC, the Bangkok International Trade and Exhibition Centre, is on Bang Na-Trat Road in south east Bangkok, next to BTS Bang Na, with large halls used for industry shows such as APAC Rail. Exhibitors work to fixed move in and move out windows, approved contractor lists and hall rules on electrics and materials. Print and graphics should be finished before move in, and every staff member needs a registered pass for each show day. The BTS link makes BITEC easy to reach from central Bangkok hotels, which helps with early staff calls, and booth staff breaks are best planned in rotation so the stand is never empty.

FAQ

Hughes: FAQ

Do you provide hostesses and promotional staff for exhibitions?

Yes. Trained, briefed and brand aligned hostess teams for engagement, lead capture and hospitality, with on site supervision across all show days.

Can you handle large format printing for booths?

Yes. Backdrops, wall graphics, banners and collateral produced and installed by our team, which is why exhibitors like Hughes and Phileo trust us at Bangkok's major halls.

What exhibition services do you offer at IMPACT and BITEC?

Printing, AV, furniture, hostesses, booth coordination and full event management, from a single exhibitor package up to multi venue programmes.

How far ahead should exhibition support be booked?

Major Bangkok shows have fixed move in windows, so earlier is always safer, but our in house print and crew regularly rescue exhibitors on tight deadlines too.

Which exhibition centres in Bangkok do you work in?

BITEC, IMPACT and Queen Sirikit National Convention Center, for clients such as Hughes at BITEC and Phileo at IMPACT.

Can you capture and report leads for us every day?

Yes. Our hostesses capture leads on the client's form or app, and we compile a lead report at the end of each show day, as we did for Hughes at APAC Rail.

Can you change graphics at the last minute?

Yes, within the hall's working hours. Our own print team means late changes can still be produced overnight, as when Hughes' revised artwork arrived at 9pm and was installed by 8am.

How many hostesses does an exhibition booth need?

It depends on booth size and visitor traffic. For Hughes, six hostesses covered engagement, lead capture and hospitality across two show days, supervised by our production manager.

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